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新加坡星展及花旗銀行上月服務中斷事故 約250萬筆支付及ATM交易無法完成
阿思達克 11-06 16:57
新加坡《聯合早報》報道,新加坡貿工部長陳聖輝在國會答覆議員口頭質詢時披露,星展及花旗(C.US)在新加坡的服務,在上月14至15日因供應商數據中心出問題導致大規模中斷的事故中,約250萬筆支付及自動提款機(ATM)交易無法完成,使用兩間銀行數碼銀行平台失敗的嘗試次數估計達81萬。 他強調沒有資訊科技系統絕對可靠,銀行服務中斷可能因多種原因發生,並可能在沒有預警下發生。 儘管當地銀行系統普遍強健,陳聖輝建議消費者要為意外情況做好計劃和準備,包括借助替代支付選項,不要過度依賴某一家服務供應商來進行對時間敏感的交易。
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