蘋果公司(AAPL.US)多項服務昨日一度故障 蘋果音樂、iCloud等受影響
蘋果公司(AAPL.US)昨日發生廣泛故障,部分用戶無法使用蘋果音樂、iCloud和蘋果應用商店等服務,蘋果內部的企業和零售系統曾一度癱瘓。蘋果公司在其網站證實出現了故障,稱有15項服務受到影響,包括蘋果應用商店、Arcade、TV+、音樂和播客,當日下午這些問題已得到解決。
有工作人員表示,這些問題導致公司僱員無法在家辦公,也使零售商員無法完成工作,影響到產品維修、調換和取貨,並影響員工溝通和瀏覽內部網站。蘋果對員工表示,故障是源於域名系統問題。
追蹤互聯網故障問題的Downdetector的數據顯示,紐約時間中午12點過後不久,用戶投訴開始攀升,報告問題涉及iMessage、Apple Support、地圖和蘋果線上商店。蘋果股價昨日靠穩,報165.38美元,升1.4美元,升幅0.85%。
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