中國銀保監會要求全力做好東航(00670.HK)客機墜毀事故保險理賠服務工作
中國銀保監會表示,要求全力做好東航(00670.HK)(600115.SH)客機墜毀事故保險理賠服務工作,督促各保險公司及時跟進事故進展,主動排查承保客戶信息,在充分尊重客戶家屬意願的前提下,以適當的方式和時間開展服務工作,兌現保單承諾,並做好客戶家屬安撫。相關銀保監局要加強指導,統籌協調當地保險公司及時跟進服務,確保保險服務可及、方式恰當。
同時,要責成各保險公司建立理賠綠色通道,簡化理賠程序和材料,優化理賠服務。要提前做好資金調集工作,隨時做好賠款及預付賠款的準備。相關銀保監局要加強對理賠工作的監督和指導,關注理賠中可能存在的具體問題,對涉嫌違法違規的,依法採取相關監管措施或予以行政處罰。(ta/w) ~
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