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中銀保監:平安銀行電話銷售實物業務存在違法違規問題
阿思達克 05-11 14:30
中銀保監於網站發布通報,指自去年以來,監管系統接收到消費者對平安銀行(000001.SZ)信用卡中心電話銷售實物產品業務的舉報投訴顯著上升,投訴主要集中在銀行電話銷售時進行不實宣傳、以贈品名義銷售產品、未經消費者同意擅自扣劃資金,及進行消費分期等方面。

通報稱,經抽查發現,平安銀行信用卡中心60宗電話銷售實物產品業務中有53宗業務存在違法違規問題,佔比88.3%。通報要求各銀行保險機構嚴格落實監管要求,從董事會、管理層到各分支機構,層層落實消費者權益保護主體責任,對第三方合作機構行為管控、銷售管理等方面開展自查自糾。

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