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中銀保監通報光大銀行(06818.HK)侵害消費者權益情況
阿思達克 02-03 15:55
中國銀保監會消費者權益保護局發布關於光大銀行(06818.HK)(601818.SH)侵害消費者權益情況的通報稱,在對光大銀行服務收費、理財產品適當性及消保情況檢查中,發現侵害消費者權益的違規問題,已要求其進行整改。

通報顯示,違規問題包括違規代客操作、短信營銷宣傳混淆自營與代銷產品、個貸業務與保險產品強制捆綁、存貸掛鉤、違反質價相符原則收取財務顧問費。

當局指,光大銀行上述違規行為,侵害了消費者知情權、自主選擇權、公平交易權、財產安全權等基本權利,已要求其進行整改。針對上述問題,各銀行保險機構要引以為戒,舉一反三,排查整改,建立健全消費者權益保護體制機制,自上而下切實承擔起主體責任,有效保護消費者合法權益。(ta-jc/k) ~

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