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匯豐首日為逾1萬名客戶換新鈔
阿思達克 01-27 09:35
匯豐昨日(26日)開始提供新鈔兌換服務,首日合共為超過1萬名客戶提供換新鈔的服務。為應付客戶需求,分行截至1月30日均會提早一小時於早上8時開始營業。

考慮到客戶和員工在疫情下的安全,匯豐今年實施派籌安排,並將換新鈔服務時間廷長至下午,以控制人流及方便客戶,分行同時設有排隊標示以保持社交距離,客戶對安排反應正面。此外,匯豐今年率先試行了網上預約換新鈔系統並預留約30%的新鈔供應,讓客戶可透過手機應用程式或網頁預約,反應亦非常踴躍,所有網上預約名額已於1月25日爆滿,兌換新鈔的安排將繼續至2月11日。

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