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恆生(00011.HK)明日起調整分行營業安排 鼓勵使用櫃位手機取票服務
阿思達克 07-20 13:43
恆生銀行(00011.HK)公布,因應2019冠狀病毒病疫情,將採取進一步預防措施。由明天起(21日),慈雲山分行將暫時停止服務,全線分行及商務理財中心於星期一至五亦會提早關門,服務時間會更改為上午 9 時至下午 4 時,而全線分行星期六的服務時間為上午9時至中午12時,直至另行通知。

該行鼓勵客戶使用其櫃位手機取票服務(eTicketing),到分行前預先透過恆生個人流動理財服務應用程式,無需登入個人e-Banking便可在手機預先遙距取票,減省在分行內等候服務的時間。 恆生的櫃位手機取票服務在7月初已擴展至全線地面分行。應用程式會顯示取得的票號及當時正在服務的票號,客戶可實時得悉其「輪候位置」。若客戶登記手提電話號碼,更能收取手機短訊,提示其輪候情況。

在恆生銀行服務網點以外,客戶亦可透過銀行其他多元化的服務渠道,包括恆生e-Banking、流動理財服務應用程式或電話理財服務熱線。

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