Important Notice: Preventing Unauthorized Trading Incidents
Thank you for your continued support and trust in uSMART. In light of recent incidents in the market involving unauthorized trading in securities accounts, uSMART would like to remind you to stay vigilant and take proactive steps to protect your personal information and account security. Please take note of the following recommendations:
1、Beware of Suspicious Messages and Links
Clients should avoid clicking on hyperlinks in SMS messages, emails, or instant messaging apps from unknown sources. Do not enter confidential personal information, usernames, passwords, or one-time passwords (OTPs) on websites or applications you are redirected to. Cybercriminals often use spoofed websites to conduct phishing scams.
2、Regularly Monitor Account Activity
We strongly advise clients to review account login history, password reset notifications, trade confirmations, and personal information update alerts regularly. These may help you detect unusual activity or signs of potential unauthorized trading attempts—whether successful or not. Take prompt action if anything appears suspicious.
3、Contact Us Immediately to Prevent Further Loss
4、Report Suspicious Activities to the Police
Clients are encouraged to report any suspected fraud or unauthorized trading incidents to the Hong Kong Police Force without delay.
5、Make Use of Government Anti-Fraud Tools: “Scameter” and “Scameter+ App”
6、Enhance Fraud Awareness
The following links are trustworthy anti-fraud and investment safety information. Clients are encouraged to visit and make use of these resources to improve their cybersecurity awareness:
- Cyber Defender: https://www.cyberdefender.hk
- Anti-Deception Coordination Centre (ADCC):https://www.ifec.org.hk/web/tc/index.page
- Investor and Financial Education Council (IFEC):https://www.ifec.org.hk
- SFC Alert List: https://www.sfc.hk/TC/alert-list
Safeguarding your account security starts with you and us. uSMART is here to protect every dollar of your assets.
Physical Store
Address：
Shop LMC 307, 3/F, Lok Ma Chau MTR Station, Lok Ma Chau
Opening Hour:
9am - 9pm (Mon - Sat)
10am - 6pm (Sun and Public Holiday)
